Privacy Policy

1. Introduction

Bequest ("we", "us", "our") is committed to protecting the personal data of everyone who interacts with our services. This policy describes the data we collect, why we collect it, how we use it, and the rights you hold under applicable law.

Bequest operates from 64 Maharat Road, Pak Nam, Mueang, Krabi 81000, Thailand. Our services are educational and organisational in nature. We do not provide legal, financial, or professional advice of any kind.

If you have questions about this policy, contact us at [email protected].

2. Data We Collect

We collect personal data in the following ways:

• Contact form submissions: name, email address, and optionally phone number and message content.
• Direct communications: when you contact us by phone or email, we may retain a record of that communication.
• Website usage data: through cookies and analytics tools, we may collect anonymised information about how visitors use our website (pages visited, time on site, browser type). No personally identifiable information is collected through cookies without your consent.

We do not collect sensitive personal data (such as health information or financial account details) through our website or services.

3. How We Use Your Data

• To respond to enquiries submitted through our contact form or received by phone or email.
• To schedule and administer sessions and programmes.
• To send confirmations, session notes, or follow-up information relevant to your booking.
• To improve our website using anonymised analytics data.
• To comply with legal obligations applicable to us under Thai law.

We do not use your personal data for unsolicited marketing communications. We do not sell, rent, or share your data with third-party marketing organisations.

4. Legal Basis for Processing

Under the Personal Data Protection Act B.E. 2562 (PDPA) of Thailand, we process your personal data on the following bases:

• Consent: where you have submitted a form or contacted us voluntarily.
• Contract: where processing is necessary to fulfil a booked session or programme.
• Legitimate interests: to maintain records of communications necessary to deliver our services and respond to queries.
• Legal obligation: where required by applicable Thai law.

5. Data Retention

We retain contact enquiry data for up to 24 months from the date of last contact. Session and programme records are retained for up to 36 months. After these periods, data is securely deleted. You may request early deletion at any time (see Section 8).

6. Data Protection Measures

• All contact form data is transmitted over HTTPS encrypted connections.
• Physical session notes and documents are stored in locked filing facilities accessible only to Bequest staff.
• No original client documents are retained after a session concludes.
• Staff access to personal data is limited to those who need it to perform their role.
• We review our data handling practices on a regular basis.

7. Cookies

Our website uses cookies for essential site functionality and anonymised analytics. We do not use advertising or tracking cookies without your explicit consent. For full details, please read our Cookie Policy.

8. Your Rights Under PDPA

Under Thailand's Personal Data Protection Act, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data (subject to legal retention requirements).
• Object to or restrict certain types of processing.
• Withdraw consent at any time where processing is based on consent.
• Lodge a complaint with the Personal Data Protection Committee (PDPC) of Thailand.

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

9. Third-Party Services

Our website may use third-party services including Google Analytics for anonymised traffic measurement. These services may set cookies subject to their own privacy policies. We do not share personally identifiable information with these services.

Links to external websites on our pages are provided for information only. We are not responsible for the privacy practices of external sites.

10. Children's Privacy

Our services are intended for adults aged 18 and over. We do not knowingly collect personal data from individuals under 18. If we become aware that data from a minor has been submitted, we will delete it promptly.

11. Policy Updates

We may update this policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the "Last updated" date at the top of this page. Continued use of our website following an update constitutes acceptance of the revised policy.

12. Contact for Privacy Matters

Bequest
64 Maharat Road, Pak Nam, Mueang, Krabi 81000, Thailand
Email: [email protected]
Phone: +66 75 322 869